Thalman Estate Dried Fruit and Nuts Wholesalers and Distributors South Africa

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Terms and Conditions of Sale

 

Thalman Estate conforms to the criteria outlined by the new CPA (Consumer Protection Act) effective 1 April 2011.

 

Thalman Estate operates on cash on delivery (COD) basis. All goods ordered must be paid for on delivery or collection, or where a third party is used for such delivery, payment should be made prior to goods being sent.

 

Thalman Estate reserves the right to change interest on all overdue amounts / accounts.

 

Ownership of goods shall remain vested in Thalman Estate until the purchase price has been paid in full and any discount given will be revoked if the amount owing exceeds 30 days.

 

In the event of an attorney being instructed to collect any overdue amounts owing by the customer to Thalman Estate or to institute any legal proceedings for any amounts owed to Thalman Estate by the customer, the customer shall be liable for all applicable costs.

 

Thalman Estate offers free delivery in the greater Cape Town CBD, details of which are available on our website. Any other deliveries will be sent via our nominated carrier and the freight and insurance charge will be for the customer/ purchaser’s account. Risk shall pass onto the customer/ purchaser once proof of delivery (POD) is signed.

 

The person receiving the order will be required to sign the proof of delivery to indicate that each item has been received undamaged and sealed in its original packaging. Should the item be damaged or the packaging not in place, this must be indicated on the proof of delivery/ receipt and the company/ carrier representative and the person receiving the item must both sign the proof of delivery/ receipt to this effect. This item may then be returned to Thalman Estate.

 

Thalman Estate cannot be held liable under its guarantee policy for any damage visible at the time of collection or acceptance of delivery that was not indicated on the proof of delivery/ receipt by the customer.

Delivery of goods will be to door of customer‘s residence or place of business.

 

Thalman Estate is not liable for any damages caused by the carrier’s delivery vehicle to the customer’s residence, structure or to persons/ possessions at the residence.

 

Thalman Estate quotes and invoices are valid for 7-days only.

 

Thalman Estate pricelist vary intermittently and are subject to fluctuations in the exchange rate.

 

Please ensure that you order the correct goods for your needs. In the event that you find that the goods are unsuitable/ incorrect and that the mistake was due to your negligence and returns them, a delivery charge will apply.

 

Thalman Estate shall not except any claim on goods once opened by the customer unless submitted in writing and received by Thalman Estate within 48 hours of proof of delivery/ receipt of goods. Should the customer fail to communicate a claim as detailed above, the customer shall be deemed to have accepted the goods as being in good order and condition in all respects.

 

Thalman Estate reserves the right to appoint a representative of the company to inspect the item returned before a refund or replacement is considered. Sale or shop-soiled items will not be considered for refund or replacement.

 

If a refund is provided it will be in the same form of payment tender as originally made by the customer.

Thalman Estate shall not accept any claim unless the goods are returned in the original, undamaged container and will not refund purchases where for hygiene reason it would not be viable to resell, unless there is a recognised fault with that product.

 

Thalman Estate shall not be liable for any loss of profits, loss of savings, or any other actual or consequential damage of whatsoever nature arising from any defect in the goods.

 

The customer bears the cost of any unsuccessful claim lodged by Thalman Estate with the producer / manufacturer of the goods on behalf of the customer.

 

 

 

 
     

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